Privacy Policy

Last updated: June 2026

1. Introduction

FlightBooking ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our flight booking assistance services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using FlightBooking, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you use our services, including:

• Contact Information: Name, email address, phone number
• Travel Preferences: Origin, destination, travel dates, number of passengers, preferred airlines, seating preferences
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Communications: Messages, emails, and inquiries you send us
• Account Information: If you create an account, username, password, and profile information

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: Device type, operating system, browser type
• Usage Data: Pages visited, time spent on pages, links clicked, search queries
• Location Data: IP address, general geographic location (country/region level)
• Cookies and Similar Technologies: We use cookies to enhance your experience and track usage patterns

2.3 Information from Third Parties

We may receive information about you from:

• Airlines and booking systems
• Payment processors and financial institutions
• Analytics providers
• Marketing partners

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide and improve our flight booking assistance services
• To process your flight searches and reservations
• To communicate with you about your bookings and inquiries
• To send promotional offers and marketing communications (with your consent)
• To analyze website usage and improve user experience
• To detect and prevent fraud and security issues
• To comply with legal obligations and regulations
• To respond to your inquiries and customer support requests

4. How We Share Your Information

We may share your information with:

• Airlines and GDS Systems: To complete your flight bookings
• Payment Processors: To process payments securely
• Service Providers: Email services, analytics providers, hosting providers
• Legal Requirements: When required by law or to protect our rights
• Business Partners: With your consent for marketing purposes

5. Data Security

We implement comprehensive security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure password storage with industry-standard hashing
• Regular security audits and vulnerability assessments
• Restricted access to personal information
• Compliance with PCI-DSS standards for payment data

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 GDPR Rights (EU Residents)

If you are located in the European Union, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data ("Right to be Forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Opt-out of certain processing activities

6.2 CCPA Rights (California Residents)

If you are a California resident, you have the right to:

• Know what personal information is collected, used, and shared
• Delete personal information collected from you
• Opt-out of the sale of your personal information
• Non-discrimination for exercising your CCPA rights

6.3 Marketing Communications

You can opt-out of promotional emails by clicking the "Unsubscribe" link in any marketing email or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements
• Prevent fraud and enhance security

Most browsers allow you to control cookies through their settings. You can choose to disable cookies, but this may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Booking information is typically retained for 7 years to comply with airline and regulatory requirements. You may request deletion of your data at any time, subject to legal obligations.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@flightbooking.com
• Phone: (844) 578-2819
• Mailing Address: FlightBooking, Customer Service, United States